Terms of Use

Terms and conditions governing the use of this service

Last Updated: January 2025

Agreement to Terms

By accessing or using the Birmingham Recovery website and contacting this service, you agree to be bound by these Terms of Use and all applicable laws and regulations.

If you do not agree with any of these terms, you are prohibited from using or accessing this service.

Important Notice: These terms include mandatory arbitration and class action waiver provisions that affect your legal rights. Please read carefully.

Service Description

Birmingham Recovery operates as a third-party matching service, NOT a treatment facility.

This service connects individuals seeking addiction treatment with partner treatment centers. No medical treatment, therapy, counseling, or healthcare services are provided directly by Birmingham Recovery.

What This Service Provides:

  • Information about addiction treatment options
  • Assessment of treatment needs and preferences
  • Matching with appropriate partner facilities
  • Connection facilitation with treatment centers
  • General educational information about recovery

What This Service Does NOT Provide:

  • Medical treatment or healthcare services
  • Medical advice, diagnosis, or prescriptions
  • Emergency services or crisis intervention
  • Guarantees of treatment outcomes or success
  • Direct operation or management of treatment facilities

Emergency Situations: This service is not for emergencies. If you are experiencing a medical emergency or are in immediate danger, call 911 immediately.

Paid Advertiser Disclosure

All treatment centers receiving calls through this service are paid advertisers.

Birmingham Recovery operates on an advertising model. Partner treatment facilities pay fees for advertising placement and referrals. By using this service, you acknowledge and agree that:

  • Treatment centers receiving calls are paid advertising partners
  • Calls may be routed to facilities that pay for advertising placement
  • Calls to specific center listings will be routed directly to those facilities
  • General helpline calls are answered by paid advertising partners
  • The service receives advertising fees from partner facilities
  • Neither this service nor anyone who answers receives commissions based on which provider you choose

No Cost to Callers: There is no cost for calling the helpline or receiving matching assistance. All fees are paid by advertising partner facilities.

No Guarantees or Warranties

Birmingham Recovery makes no guarantees, representations, or warranties regarding:

  • Treatment outcomes or success rates
  • Specific services provided by partner facilities
  • Quality, safety, or effectiveness of partner facilities
  • Availability of treatment beds or immediate admission
  • Insurance coverage or payment arrangements
  • Compatibility or appropriateness of matched facilities

Due Diligence: Individuals are solely responsible for conducting their own due diligence when selecting a treatment facility. This includes verifying credentials, licenses, services, costs, and any other relevant information.

The service is provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Liability

Important Legal Notice: Birmingham Recovery shall not be liable for any damages arising from use of this service or treatment received from partner facilities.

To the fullest extent permitted by law, Birmingham Recovery, its owners, operators, employees, and agents shall not be liable for:

  • Actions, omissions, or conduct of partner treatment facilities
  • Quality, safety, or outcomes of treatment received
  • Medical malpractice or negligence by treatment providers
  • Financial losses or unexpected costs
  • Damages arising from reliance on information provided
  • Delays in treatment placement or facility availability
  • Direct, indirect, incidental, consequential, or punitive damages

If any jurisdiction does not allow the exclusion of certain warranties or limitation of liability, the above limitations may not fully apply. In such cases, liability shall be limited to the maximum extent permitted by law.

Maximum Liability: In no event shall Birmingham Recovery's total liability exceed the amount paid by you for the service (which is zero for free helpline calls).

Indemnification

You agree to indemnify, defend, and hold harmless Birmingham Recovery, its owners, operators, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

  • Your use of this service
  • Your interaction with partner treatment facilities
  • Your violation of these Terms of Use
  • Your violation of any applicable laws or regulations
  • Your violation of any third-party rights

Arbitration and Dispute Resolution

Mandatory Arbitration: You agree that any disputes arising from use of this service will be resolved through binding arbitration rather than in court.

Arbitration Terms:

  • Disputes will be resolved through binding arbitration under the American Arbitration Association rules
  • Arbitration will be conducted in Birmingham, Alabama, or remotely at mutual agreement
  • Each party will bear their own costs and attorneys' fees
  • The arbitrator's decision is final and binding
  • You waive the right to a jury trial

Class Action Waiver:

You agree that any arbitration or proceeding shall be conducted on an individual basis and not as a class action, consolidated action, or representative action.

Exceptions:

Either party may seek injunctive relief in court to prevent infringement of intellectual property rights or misuse of confidential information.

Privacy and Confidentiality

Use of this service is also governed by the Privacy Policy, which is incorporated into these Terms by reference.

By using this service, you acknowledge that:

  • Information provided may be shared with partner treatment facilities
  • Calls may be monitored or recorded for quality and training purposes
  • The Privacy Policy explains how information is collected, used, and protected
  • Confidentiality standards are maintained but absolute privacy cannot be guaranteed

For detailed information, review the complete Privacy Policy.

Age Requirements and Parental Consent

This service is intended for individuals 18 years of age or older.

Minors: If you are under 18, you may only use this service with involvement of a parent or legal guardian. By using this service as a minor, you represent that your parent or guardian has reviewed and agreed to these Terms.

Parents and guardians are responsible for monitoring and supervising minors' use of this service.

Intellectual Property Rights

All content on this website, including text, graphics, logos, images, and software, is the property of Birmingham Recovery or its content suppliers and is protected by copyright and intellectual property laws.

Permitted Use:

You may view and use this website for personal, non-commercial informational purposes only.

Prohibited Use:

  • Copying, reproducing, or distributing website content
  • Modifying or creating derivative works
  • Using content for commercial purposes
  • Removing copyright or proprietary notices
  • Reverse engineering or attempting to access source code

Prohibited Activities

You agree NOT to:

  • Provide false, misleading, or fraudulent information
  • Impersonate any person or entity
  • Use the service for any illegal purpose
  • Harass, abuse, or harm service representatives
  • Attempt to gain unauthorized access to systems
  • Transmit viruses, malware, or harmful code
  • Scrape, data mine, or harvest information from the website
  • Interfere with the operation of the service
  • Use automated systems to access the service

Violation of these prohibitions may result in immediate termination of access and potential legal action.

Third-Party Links and Content

This website may contain links to partner treatment centers and other third-party websites. Birmingham Recovery is not responsible for:

  • Content, accuracy, or practices of third-party websites
  • Products, services, or treatment provided by third parties
  • Privacy policies or terms of third-party websites
  • Availability or functionality of external links

Links to third-party websites are provided for convenience only and do not constitute endorsement.

Modifications to Service and Terms

Service Changes:

Birmingham Recovery reserves the right to:

  • Modify, suspend, or discontinue the service at any time
  • Change service features, availability, or functionality
  • Update website content and information
  • Add or remove partner facilities from the network

Terms Changes:

These Terms may be updated periodically. Changes become effective when posted on the website. Continued use after changes constitutes acceptance of updated Terms.

Material changes will be indicated by updating the "Last Updated" date. Users are responsible for reviewing Terms periodically.

Termination of Access

Birmingham Recovery reserves the right to terminate or suspend access to the service immediately, without notice, for:

  • Violation of these Terms of Use
  • Fraudulent, abusive, or illegal activity
  • Provision of false or misleading information
  • Any conduct that threatens service integrity or reputation

Upon termination, your right to use the service ceases immediately. Provisions regarding liability limitation, indemnification, and dispute resolution survive termination.

Severability and Waiver

Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Waiver: Failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the State of Alabama, without regard to conflict of law principles.

Subject to the arbitration provisions, any legal action or proceeding arising under these Terms shall be brought exclusively in courts located in Birmingham, Alabama.

Entire Agreement

These Terms of Use, together with the Privacy Policy, constitute the entire agreement between you and Birmingham Recovery regarding use of this service.

These Terms supersede any prior agreements, communications, or understandings, whether oral or written.

Contact Information

Questions regarding these Terms of Use should be directed to:

Birmingham Recovery
Third-Party Addiction Treatment Matching Service
Birmingham, AL

Phone: (205) 264-1331 (Available 24/7)
Email: [email protected]

Note: This service operates remotely with no physical office location.

Acknowledgment

By using Birmingham Recovery's service, you acknowledge that:

  • You have read, understood, and agree to these Terms of Use
  • Birmingham Recovery is a third-party matching service, not a treatment facility
  • All partner treatment centers are paid advertisers
  • No guarantees are made regarding treatment outcomes
  • You accept the limitation of liability and arbitration provisions
  • You are responsible for conducting due diligence on facilities
  • Emergency situations require calling 911, not this service

For additional resources and government-run treatment locators, visit: